Lost or Stolen Debit and/or ATM Card
If your ATM or Debit card is lost or stolen during CHFCU regular business hours, please contact the credit union at:
- Main Office: (865) 541-1239
- Park West Branch: (865) 373-1650
- Kingston Pike Branch: (865) 560-5611
- Toll free at 1-888-228-2366
After hours or over the weekend, call 1-800-472-3272.
Activating a CHFCU debit or ATM card or Changing a PIN:
To activate a CHFCU debit/ATM card, or to change a PIN, phone numbers and addresses must match perfectly. If you have difficulty activating your PIN, log on to eTeller to verify the information on file is correct, or call the credit union at the numbers listed below.
Lost or Stolen CHFCU Visa Card
If your CHFCU Visa Card is lost or stolen, during our regular business hours, please contact the credit union at:
- Main Office: (865) 541-1239
- Park West Branch: (865) 373-1650
- Kingston Pike Branch: (865) 560-5611
- Toll free at 1-888-228-2366
After hours or over the weekend, call 1-800-991-4964.
If you would like information about free credit counseling services call 1-877-277-4932
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